Think of the first thing that comes to mind when you hear customer service. Reliability? Timeliness? Accountability? At Progressive Image, we've mastered all three... and then some - and our customers couldn't agree more. The team at Progressive is "professional and responsive to the needs of customers," and is "willing to do whatever the situation requires to get what is needed as soon as possible," according to some of our satisfied customers.
With a wealth of industry knowledge, a keen sense of cost-saving practices and unrelenting pride in our work, the entire team at Progressive Image holds customer service to the highest standard.
Need something shipped quickly? Let us help. Confused about a product or pricing? We're not. Contact us - we're here for you. Can't find what you're looking for anywhere else? Give us a call - we're happy to work with you to find something that suits your needs.
We pride ourselves on our superior customer service and it shows - from order placement to shipped product. Count on Progressive to be there every step of the way.
Quality is our top priority
At Progressive Image, we make it our business to exactly mirror the quality standards our customers require. Flexible in attitude but firm in approach, Progressive Image is ISO 9001:2008 certified and uses state-of-the-art CAMI Research CableEye equipment.
Key steps in our in-house tracking process include:
- Assemblers sign off on each operation or step completed
- Final inspection qualifies a first piece item and signals the balance of the job to be completed
- 100% final inspection on all completed jobs
- Discrepancies noted and corrected with a log of type of error and assembler
Progressive Image Quality Policy
Our quality policy at Progressive Image is to provide products that meet customer requirements and
expectations with a commitment to continuous improvement.